Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Our overall delivery charges are relatively low to compare with direct shipping lines. Your delivery charges will depend on the weight of the items/product purchased. Secondly, the destination of the buyer also forms part of the charges.
Which payment methods are accepted in the Online Shop?
We accept online payment and also cash on delivery. That is to say, you can make payment on our highly secured online platform which is more convenient or chose to pay on delivery.
How long will delivery take?
Our deliveries are done within 24hours from the time order is placed. If you place order within Lagos your order will gets to you same day. We assure our customers a fastest delivery system.
How secure is shopping in the Online Shop? Is my data protected?
Our website is SSL certified. Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for ‘secure’). Our website meets this requirement.
What exactly happens after ordering?
Order is being processed to leave our warehouse to your destination
Do I receive an invoice for my order?
Yes, your invoice will accompany your products ordered.
If your questions aren’t answered here,please contact us at The zomamall. we’re happy to help!