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FAQ

Zuma Mall - FAQ

Q. What are the delivery charges for orders from the Online Shop?


Our overall delivery charges are relatively low to compare with direct shipping lines. Your delivery charges will depend on the weight of the items/product purchased. Secondly, the destination of the buyer also forms part of the charges.


Q. Which payment methods are accepted in the Online Shop?


Yes, we guarantee our repair parts a 7-day exchange guarantee from the time of delivery. Because of the sensitivity of each product, especially our parts, we can not guarantee any error for an extended period of time. Drones have a 14-day warranty with us and carry the manufacturers' warranty from time of purchase


Q. How long will delivery take?


Our deliveries are done within 24hours from the time order is placed. If you place an order within Lagos your order will get to you same day. We assure our customers the fastest delivery system.


Q. How secure is shopping in the Online Shop? Is my data protected?


Our website is SSL certified. Before you type your card details into a website, ensure that the site is secure. Look out for a small padlock symbol in the address bar (or elsewhere in your browser window) and a web address beginning with https:// (the s stands for ‘secure’). Our website meets this requirement.


Q. What exactly happens after ordering?


Order is being processed to leave our warehouse to your destination


Q. Do I receive an invoice for my order?


Yes, your invoice will accompany your products ordered.

If your questions aren’t answered here, please contact us at The info@zumamall.com. we’re happy to help!